It is the Department of Public Works policy that any mailbox damaged by snow as a result of plowing or scraping the roadway is the responsibility of the property owner. When the mailbox is damaged by direct contact with our equipment, the Department of Public Works will:
- Repair, if possible or
- Replace with a standard mailbox and post, or
- Compensate owner for damage ($15 for box, $5 for post). The owner is responsible to repair and replace.
Repair and/or replacement of mailbox by Department of Public Works may take several days depending on storm conditions and workload.